Outdoor Prolink | Careers at Outdoor Prolink

Part-Time Sales Administrator

We are seeking a part-time Sales Administrator for our office in Boulder, CO. The ideal candidate enjoys the outdoors, has fantastic organizational skills, loves building relationships and talking to people and finds joy in streamlining processes. This position reports to our CEO and Founder. The perks of this position include flexible hours, some remote days, a dog-friendly office and lots of opportunities to play outside!

Employment type: part-time, hourly, in office (temporarily remote)
Compensation: Starting at $18/hour DOE
Reports to: CEO
Perks: Flexible schedule, some remote days, dog-friendly office

To apply, send your resume and cover letter to [email protected]

Responsibilities

Completes a broad variety of administrative tasks for the CEO, Sales & Marketing team and Operations Director
Provides support for new and ongoing client relationships
Manage sales workflow by ensuring all deadlines are met and work is completed and accurate
Create, manage and organize sales contracts
Research sales opportunities and mine accurate lead data
Various projects necessary to update and populate data in CRM
Day-to-day office management tasks
Comfortably using a range of software tools to do your job (Customer Relationship Management Software, Google Mail, Google Calendar, Zoom, Excel and more)

Competencies

Solid communicator - both verbal and written - who thrives on solving problems and working in a team environment
Accuracy and attention to detail, ability to manage and prioritize multiple tasks independently
Decision making and critical thinking
Enjoys talking to people! Has excellent interpersonal, listening, and verbal communication skills
Flexibile and adaptable with a positive attiude
Strong work ethic, comfortable working independently
Sales support and administration – Knowledge of sales tasks, tools and procedures and the ability to support an organization's sales plan and process
Exercises diplomacy in the face of adversity. Stays positive, motivated and all-around-stoked (and inspires others to do the same)!

Requirements

2 - 5 years of experience in an administrative or related role
Experience organizing and effectively executing administrative tasks
Excellent computer literacy with programs like Excel, Word, PowerPoint, Gmail, Zoom and CRM tools
Availability to work 3-5 hours per business day, ideally in the mornings.
Bonus - experience in the outdoor industry, knowledge of outdoor verticals and key outdoor brands in the industry

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Membership Growth Manager

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Outdoor Prolink is seeking a new teammate for our Boulder office Membership team! Outdoor Prolink is seeking a full-time Membership Growth Manager for our office in Boulder, CO. We’re looking for an experienced sales and marketing professional with a strong background in customer acquisition, customer service, community engagement, and growth marketing.

Employment type: Full-time, salary, in office (temporarily remote)
Compensation: Starting at $55,000 - $65,000/year DOE
Reports to: Head of Marketing & Membership
Perks: Health insurance, 401K, paid time off, some remote days, dog-friendly office

To apply, send your resume and cover letter to [email protected]

Responsibilities

Create and implement successful growth strategies to build our membership base. Ruthless persistence in hitting our short and long term growth goals. Constantly seek out new growth opportunities and bring fresh ideas to the table.
Working with Head of Marketing + Membership to set weekly/monthly/quarterly team goals
Manage, inspire and lead our membership team of two.
Measuring, understanding and acting on membership KPIs. Deriving performance insights to drive effectiveness of initiatives and optimize existing processes.
Account management for key membership accounts and partners. Planning and executing partner campaigns. Working closely and consistently with each key account to drive membership growth. Establishing strong relationships with account contacts. Measuring ROI of partnership dollars.
Organize and manage partnership opportunities, activities, deliverables, deadlines and budget. Collaborate with the marketing team on advertising and marketing materials for partnerships and events.
Crafting a membership event strategy, maintaining an industry event calendar and coordinating event logistics. Attending outdoor industry tradeshows and other events.
Understand and research the North American outdoor and hunting/fishing employment market. Actively seek out opportunities to expand our customer base.
Building and maintaining relationships with prospective outdoor organizations and pros.
Provide guidance and leadership to the rest of the membership team: answering questions and providing guidance regarding applications, renewals, Zendesk tickets, outreach, Sugar CRM, and other daily tasks.
Backup support for application review, renewals, Zendesk and other membership tasks when teammates are out of the office.
Using a range of software tools to do your job (PowerBI, Excel, Google Analytics, SendGrid/Klaviyo, SugarCRM, + more).
Work as a stakeholder in the software development process and champion improvements to membership tools and operations.

The Ideal Candidate is:

Results-driven: Tirelessly committed to meeting or exceeding objective membership growth goals. Comfortable in a fast-paced and results-oriented organization.
Customer-centric: A “people-person” who loves building relationships and is obsessed with understanding customers and crafting strategies to create a stellar customer experience.
Analytical: Loves data and making sense of it. Knows how to build and leverage detailed reports to drive growth and improve KPIs (Excel, PowerBI, Google Analytics)
Customer acquisition experience: Has worked closely with (or on) a sales or recruiting team to help meet sales and revenue goals. Understands the sales pipeline/stages and metrics. Competent with modern CRM software.
Growth/digital marketing experience: Strong background in customer segmentation; content marketing, digital marketing, social media, SEM, SEO, marketing automation, email marketing and/or paid marketing channels.
Self-starter: Is excited to learn and experiment with new ideas. Works independently to solve problems.
A proven leader: 3+ years of management experience. Organizes team tasks and workload efficiently. Exercises diplomacy in the face of adversity. Stays positive, motivated and all-around-stoked (and inspires others to do the same)!
3+ years of experience in customer acquisition, sales, marketing, recruiting and/or customer service.
Bachelor’s degree in business, marketing, communications or related field.
Bonus points: a background working in the outdoors or in the outdoor industry.

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Membership Coordinator

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Outdoor Prolink is seeking a new teammate for our Boulder office Membership team! We’re looking for someone that enjoys the outdoors, loves talking to people and is looking for a stable position at a fast-growing company. Outdoor Prolink is a members-only pro deal site for professionals working in the outdoor industry; we need you to help us continue to grow our 100k+ roster of outdoor professionals.

Employment type: full-time, hourly, in office (temporarily remote)
Compensation: $18/hour, 40 hours per week
Reports to: Membership Growth Manager
Perks: Health insurance, paid time off, some remote days, dog-friendly office

To apply, send your resume and cover letter to [email protected]

Responsibilities

Reviewing new member applications and re-verifying existing members against our membership qualification criteria
Provide support to pros during the membership application and renewal process using ZenDesk
Research and target new prospects using a variety of sales tools
Track prospects and enter data accurately and consistently into our CRM software
Support the rest of the Membership and Marketing team as necessary to grow our membership base
Understanding and researching the North American outdoor employment market Attending outdoor industry events and trade shows
Using data to make informed decisions

The Ideal Candidate

Must have strong organizational skills and be self-motivated. We hire great people, give them clear expectations and expect them to perform.
Strong customer service skills
Ability to take responsibility for work, and work diligently with minimal supervision.
Excellent interpersonal, listening, and verbal communication skills.
Detail-oriented with the ability to work in a fast paced, sometimes stressful environment.
Competency with modern business software applications (Excel, CRM, Zendesk, SendGrid, Power BI)
Enjoys talking to people
Is ready to learn and experiment with new ideas
Is ready to learn and experiment with new ideas
Exercises diplomacy in the face of adversity
Works independently to solve problems
Organizes tasks and workload efficiently
Bonus points: A background working in the outdoors or in the outdoor industry

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